Article “Smart Quote” Problem Resolved

As some of you have noticed (and have reported), if you attempt to copy code from our articles to QTP, you’re often greeted by this error message:

This problem is caused due to the “smart quotes” that are embedded in the articles. Smart quotes (also known as “curly quotes”) offer a more aesthetic version of the regular ACSII quotes, however, they are completely incompatible with any script / programming engine.

Here’s an example of smart quotes – notice how they curl in the relevant direction: 

On the other hand, here’s an example of regular quotes – these are recognizable by VBScript and QTP: 

Thanks to rajkamalinnit who alerted us to the issue, we’ve activated a workaround which intercepts the articles before they are presented to the user, and transforms all the smart quotes to regular ones.

Update - thanks to Mohamed Ali we’ve also fixed the single smart quote issue.